The Service Mastery Day is co-located with the Field Service Forum 2018 and will be held at Novotel Amsterdam City Hotel.

Hotel description
Novotel Amsterdam City is a 4-star family hotel in the heart of Amsterdam’s business district, near the RAI Congress Center. Amsterdam RAI station is within walking distance. From there you can easily reach Amsterdam’s city centre and Schiphol Airport in just 15 minutes. The hotel is ideal for a city trip with the family or business meetings.






How to book accommodation
In order to proceed with the booking of the accommodation, please, download, fill out and send the booking form to this email:

You can find the Booking Form in this link.

Special Rates at Novotel Amsterdam City:
30 May 2018 €179,00 per room per night for single use – €199,00 per room per night for double use.
31 May 2018 €149,00 per room per night for single use – €169,00 per room per night for double use.
This rate is including breakfast and taxes and excluding 6% city tax.
Based on availability this rate is valid until latest 18th of April 2018. After this date only on request.

Hotel address
Novotel Amsterdam City
Europaboulevard 10,
1083 AD, Amsterdam, The Netherlands
Tel : +31 (0) 20 43 13 693

Business Casual attire is recommended for the conference and evening events.

At the Event:
The conference ticket includes all refreshments and any evening activities for all attendees. Other costs such as travel, accomodation, airport transfers and general expenses are the responsibility of the individual delegate.

Event Co-Ordination and Logistics:
All Copperberg conferences are run by Coordinatum Business Event Management.

For all logistical questions regarding the conference, please contact:

Malcolm Larri
Phone: +46 (0)760 192 610

Emilia Rollan
Phone: +46 8 650 0270