Previous Editions

PREVIOUS SERVICE MASTERY DAY HOSTS

jim

What they said about … JIM HARRIS

“Jim Harris presentation resonates with me. Excellent and outstanding, full of new ideas” – GHH Farzeuge

 

 

 

cris

What they said about … CHRIS DAFFY

“Chris Daffy is a true expert in his field. He gave me great insight about the basics and benefits of customer service. Highly recommended” – Al Shirawi Enterprises

“Just great! A lot of interessting ideas, views and take aways!” – Thyssenkrupp Industrial Solutions

 

adrian

What they said about … ADRIAN FURNHAM

“Excellent speaker, highly knowledgeable and engaging. I took a lot away from his presentation and will be looking to tackle some of his 86 books!” – Kardex Systems

“Excellent session with a speaker that could catch the attention of anyone! Really enjoyed this one.” – Tetra Pak

 

ron

What they said about … RON KAUFMAN

“Excellent interactive seminar! Time flew during afternoon, because Ron was able to keep the audience’s attention the whole time. Intense atmosphere, in a good way.” – Konecranes

“Great presentation – I want more!” – Sandvik

 

geoff

What they said about … GEOFF BURCH

“Excellent speaker mentioning real subjects on what happens inside the industry” – Schneider Electric

“Very alive session. Think out of the box. Propose new ways of thinking services” – Bobst Group